User Agreement (Public Offer)

This document is a public offer ("Offer") published by PulseCheats ("Seller", "we", "us", "our") for the sale of the software product and related services listed on the official website pulsecheats.xyz (the "Service") — Windows client software designed for use with Minecraft servers.

Payment for the Service by a User ("Buyer", "you") is full and unconditional acceptance of this Offer. The moment of payment is considered the date the agreement between the Seller and the Buyer is concluded. If you do not agree with any provision of this Offer, please refrain from using the Service.

1. Definitions

• Offer — this public proposal by the Seller, addressed to any individual, to enter into an agreement on the terms set out below.
• Buyer — an individual who has entered into an agreement with the Seller on the terms of this Offer.
• Acceptance — full and unconditional acceptance of the Offer by the Buyer, made by payment for the Service.
• Service — the software product(s) and subscription plans listed on the website.
• Order — a specific plan/subscription selected by the Buyer when checking out on the website.
• Terms of Use — the rules established by the Seller governing how the Buyer may use the Service, including access conditions, permitted use, and obligations, binding after Acceptance.

2. Subject of the Agreement

The Seller provides access to the Service in accordance with the current price list published on the website, and the Buyer pays for and receives the Service on the terms of this Agreement. This Agreement and its appendices are the Seller's official documents and form an integral part of the Offer.

3. Placing an Order

• Orders are placed by the Buyer through the website pulsecheats.xyz.
• When registering, the Buyer agrees to provide accurate registration information: a username and, optionally, an email address.
• Payment for a self-placed Order constitutes the Buyer's agreement with the terms of this Agreement. The date of payment is the date the Agreement is concluded.
• All informational materials on the website are provided for reference only and may not fully convey every characteristic of the Service. If you have questions about the Service before ordering, please contact the Seller through Support first.
• Order fulfillment time is typically immediate to 1 business day. If the Seller is unable to fulfill an Order for reasons beyond its control, the Seller may cancel the Order and will notify the Buyer.
• An Order is considered fulfilled once the Buyer's account has been granted access to the Service.
• The Seller is not responsible for improper Order fulfillment caused by inaccurate account information provided by the Buyer.
• If an Order is not fulfilled properly due to the Seller's fault, it will be re-fulfilled free of charge.

4. Payment

• Payment is made by the Buyer using electronic payment methods via the Seller's payment provider. A receipt confirms successful payment.
• Prices listed on the website may be changed by the Seller at any time without prior notice; the price at the moment of payment applies to your Order.
• Payment is accepted by cashless (electronic) payment only.
• We do not receive or store your full card details — payments are processed entirely by our third-party payment provider.
• Accepted payment methods include bank cards and SBP (the Faster Payments System). All payments are processed through a licensed third-party payment provider; the Seller does not process or store payment card data itself.

5. Delivery Terms

• The Service is delivered electronically; no physical goods are shipped.
• Access is granted by activating the subscription on the Buyer's account specified when placing the Order, or by providing access to the software directly.
• After successful payment, the Service is activated on the Buyer's account automatically or, in some cases, manually by the Seller.
• In certain cases, activation instructions or credentials may instead be sent to the Buyer's registered email address.
• Standard delivery time is up to 1 (one) business day from payment confirmation; in exceptional cases this period may be extended, and the Buyer will be notified.
• The Seller's obligations are considered fulfilled from the moment the Service is activated on the Buyer's account.
• The Seller is not responsible for delivery failures caused by the Buyer providing incorrect account information.
• Delivery may occasionally be delayed for reasons outside the Seller's control (technical failures, third-party service restrictions, etc.).

6. Refunds

• The Buyer may cancel an Order at any time before it has been fulfilled.
• If the Service provided is defective, the Buyer must contact the Seller through Support as soon as possible.
• Amounts paid for a defective Service are refunded within 10 calendar days of the request; funds are returned to the Buyer's original payment method within 5 business days of approval.
• A refund for a Service of proper quality (see Appendix 1) requires that: (a) the software has never been successfully launched, as recorded by the Seller's server when the in-game menu is opened; and (b) the Buyer has not declined the Seller's assistance in resolving a launch issue caused by third-party software or another issue the Seller could otherwise fix by providing instructions.
• In all other cases, a refund for a Service of proper quality is not available.
• A refund is possible if the Service was never actually activated / used.
• Refund requests must be submitted no later than 7 (seven) days after the Order was fulfilled, through the Support form on the website.
• The review period for a refund request begins once the request is received and is counted in business days, excluding weekends/holidays. Requests received after 3:00 PM on a business day, or on a non-business day, are considered received the next business day.
• The Service is a digital product delivered electronically and activated immediately after payment. By paying, the Buyer confirms consent to the immediate provision of the Service and acknowledges that the statutory cooling-off right applicable to physical goods does not apply once access has been granted.
• If a payment or delivery problem occurs, the Buyer must contact Support within 24 (twenty-four) hours of payment so the issue can be resolved promptly.
• Before initiating a chargeback or payment dispute with a bank or payment provider, the Buyer agrees to first contact PulseCheats Support and allow a reasonable period for the issue to be resolved. Initiating a chargeback without a prior support request is considered a violation of this Agreement and may result in immediate termination of access without refund.

7. Rights, Obligations and Liability

• The Seller is not responsible for improper use of the Service by the Buyer.
• The website and all information and materials on it are provided on an "as is" basis, without warranties of any kind.
• Neither we nor our partners are liable for any direct, indirect, incidental, or other damages (including, without limitation, any bans or restrictions on third-party platforms) arising from use or inability to use the content, materials, or functionality of this website.
• The Seller may transfer its rights and obligations regarding Order fulfillment to third parties.
• The Buyer may not transfer, sell, or exchange access to the Service provided by the Seller.
• The Seller is not responsible for consequences of the Buyer's use of the software, including but not limited to: violations of third-party game server rules, suspension of game accounts, restricted access to game platforms, or sanctions imposed by third parties.
• The software is provided strictly for educational and demonstration purposes. The Seller does not encourage or recommend using the software to violate the terms of service of Mojang, Microsoft, or the administrators of any private Minecraft servers.
• The Buyer assumes full responsibility for the consequences of using the software and agrees to independently assess the risks associated with its use in online games.
• The software does not contain malicious code and is not designed to gain unauthorized access to, damage, or bypass the protection of any computer system, including game servers. Its functionality operates entirely client-side and under the full control of the user.
• The Buyer agrees to comply with the Terms of Use as well as any applicable terms of service of the game platforms, servers, and other third-party services the software interacts with.
• Any complaints regarding improper Order fulfillment may be submitted through the Support form on the website. All submissions are processed within 10 (ten) business days.

8. Contact Information

Support: use the Support form on this website, or contact our support manager in Telegram: @pulsecheats_manager

9. Minimum System Requirements

• CPU: Intel Core i3-3210, AMD A8-7600 APU, or equivalent
• RAM: 4 GB
• GPU: Intel HD Graphics 4000 or AMD Radeon R5 with OpenGL 4.4 support
• Storage: 8 GB free disk space
• OS: Windows 10, Windows 11 or later

10. Recommended System Requirements

• CPU: Intel Core i5-4690, AMD A10-7800, or equivalent
• RAM: 8 GB
• GPU: NVIDIA GeForce 700 Series or AMD Radeon Rx 200 Series with OpenGL 4.5 support
• Storage: 12 GB free disk space
• OS: Windows 10, Windows 11 or later

11. Changes to This Agreement

We may update this Agreement from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Agreement.

Appendix 1 — Service of Proper Quality

A Service of proper quality is software provided to the Buyer that functions without issue on the Seller's testing environment and for other Buyers, as confirmed by the Seller's internal system, which records successful software launches across all Buyers. Use of the software is governed by the Terms of Use, which form an integral part of this Agreement.