Privacy Policy
This Privacy Policy explains how PulseCheats ("we", "us", "our") collects, uses, and protects information when you use our website, software and related services (the "Service"). By using the Service, you agree to the practices described here.
1. Information We Collect
- Account information: username, password (stored as a salted hash, never in plain text), and email address if you provide one.
- Payment information: processed entirely by our third-party payment provider. We receive confirmation of payment and order details, but we never receive or store your full card number.
- Technical data: IP address, browser type, device information, and log data collected automatically for security and abuse prevention.
- Support requests: any information you submit through the Support form, including the issue description and an optional screenshot.
2. How We Use Information
- To create and manage your account and license.
- To process payments and deliver purchased subscriptions.
- To respond to support requests and troubleshoot issues.
- To detect, prevent, and investigate fraud, abuse, or security incidents.
- To maintain and improve the Service.
3. Cookies
We use a minimal set of cookies required to keep you signed in and to protect the Service against cross-site request forgery. We do not use third-party advertising or tracking cookies.
4. Sharing of Information
We do not sell your personal information. We share information only with:
- Our payment processor, solely to complete transactions.
- Law enforcement or regulators, when required by applicable law.
- Service providers who help us operate the Service (e.g. hosting), under confidentiality obligations.
5. Data Retention
We retain account data for as long as your account is active. Support requests and related attachments are kept only as long as needed to resolve the issue and for a reasonable period afterward for record-keeping. You may request deletion of your account and associated data at any time through the Support form.
6. Data Security
Passwords are hashed using industry-standard algorithms and are never stored or transmitted in plain text. We apply reasonable technical and organizational measures to protect your data, but no method of transmission or storage is completely secure.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us through the Support form.
8. Children's Privacy
The Service is not directed at individuals under 18, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
10. Contact
Questions about this Privacy Policy can be sent through the Support form, or to our support manager in Telegram: @pulsecheats_manager.